The synthesis program has provided key insights into the issues and approaches of many different actors and sectors making adaptation decisions. Using a consultative workshop approach has been a powerful technique to determining challenges and issues that research doesn’t always reveal. Many of those who attended the meetings were between community, in-house expertise and senior executives and were looking for support in building a business case for adaptation. By building a suite of products we were able to look at issues concerning adaptation decision makers as well as targeting those roles that have influence over decisions exposed to climate risks but may not yet be engaged with adaptation.